User Journey Map – 10-Step Template for Professionals ~ Figma Template

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This User Journey Map – 10-Step Template is designed to help teams visualize, analyze, and improve the user experience with a structured approach. Whether you're a UX designer, researcher, product manager, or business strategist, this template enables you to identify pain points, map user emotions, and uncover opportunities for innovation.

Built for collaborative workshops and professional UX research, this template provides a clear, step-by-step framework to move from defining user personas to actionable insights and strategic recommendations.

Key Features:
✅ 10-Step Structured Process: Covers all essential phases—Defining User Personas, Scenarios, Journey Phases, Actions & Emotions, Opportunities, Observations, and Recommendations.
✅ Brainstorming & Affinity Mapping Techniques: Use proven UX methodologies to gather insights, prioritize issues, and generate innovative solutions.
✅ Actionable Outcomes: Helps teams move from discovery to execution, ensuring user-centric design and measurable impact.
✅ Customizable & Scalable: Adapt the template for different industries, products, and business models.

Who is this for?
This template is ideal for UX designers, researchers, product managers, service designers, and business strategists who want to create better user experiences with a structured journey mapping approach.

Created by:
Tushar A Deshmukh, Founder and CEO of UXExpert, UXUITrainingLab Pvt. Ltd., UXUIHiring, and UXTalksIn. With 23+ years of expertise in UX/UI design, usability, and product strategy, Tushar specializes in user-centered processes and innovation.

🚀 Map user experiences with this 10-Step User Journey Template and build products that truly resonate with your audience!

Check out Figma Template - Click here,